Privacy Policy

Privacy Policy

We do not store credit card details nor do we share customer details with any 3rd parties

Business privacy policy

This privacy policy sets out how Website Experts / Advertising Experts

uses and protects any information that you give Website Experts / Advertising Experts

when you use our services.
Website Experts / Advertising Experts

is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using our service, then you can be assured that it will only be used in accordance with this privacy statement.
Website Experts / Advertising Experts

may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 4/08/13

What we collect

We only collect details if you become a customer of ours. We will collect the following details once you are a client

name and job title

contact information including email address

demographic information such as postcode, preferences and interests

payment details

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

Internal record keeping.

We may use the information to improve our products and services.

We may use your details to get in touch with you to discuss your account or to let you know of any changes

We will not use your details for market research purposes

we do not store credit card details nor do we share customer details with any 3rd parties

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect .

Controlling your personal information

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to

Website Experts / Advertising Experts

Address: 4 Kennerley Road, Stockport, Cheshire SK2 6EY

Phone:0161 456 4564

Email: info@websiteexperts.uk
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

On line Marketing Agreement (Facebook™)

Privacy Policy

We do not store credit card details nor do we share customer details with any 3rd parties

Online Marketing Agreement between

 

Website Experts / Advertising Experts

4 Kennerley Road, Stockport, Cheshire SK2 6EY

And

“The Buyer”

Facebook™ Advertisements:

All Facebook™ advertising campaigns are based on buyer specific demographic information chosen at the point of sale.

Duration of Contract:

Upon receipt of payment for services Website Experts / Advertising Experts deems the buyer to have read and agreed to these terms. All Facebook™ advertisements follow the policies and
Upon receipt of payment the buyer agrees to this contract.

The first Campaign of either 30 or 90 days whereby the ‘buyer’ can cancel the advertisement with no notice and no further payments after you have received your stat report outlining the performance within that Campaighn. If the ‘buyer’ does not cancel the agreement at the end of the trial period, this contract will automatically renew for one further Campaign, from the date of entering into the agreement and each renewal date  thereafter until we receive a pause or cancellation notice. If the payment date falls on a weekend or bank holiday then it will be taken on the previous working day.

The seller will activate the buyer’s advertisement within 48 working hours of the initial order date unless otherwise agreed between the buyer and seller at the point of sale.

All Facebook™ advertisements follow the policies and guidelines as defined by Facebook™. Such polices and guidelines include demographic and geographical targeting. For more information on Facebook’s™ latest policies please visit www.facebook.com.

The seller accepts no responsibility for copyright issues on adverts created on the buyers behalf where content of a graphical or textual nature have been supplied by, or permission granted by, the buyer from any source which is to be included in the buyers advertisement.

Impressions Guarantee:

The number of guaranteed impressions is based on the package selected by the buyer. Guaranteed numbers of impressions are based on specific demographic criteria which are controlled and provided by Facebook™. These criteria include age, gender and location. Changes to the demographic criteria may affect the number of guaranteed impressions available. The amount of money you spend directly impacts the cost of your management fee.

Pause Notice:

In order to pause an account Website Experts / Advertising Experts  require a monthly renewal payment to be secured against the allocation and when the advert is resumed, the 31 days will be given and the standard monthly renewals commence after 31 days as per usual. This meaning the only time an account can be paused is upon the next renewal date. Website Experts / Advertising Experts  reserve the right to automatically resume a paused account after 28 consecutive days unless agreed to the contrary. The maximum period we can secure a paused allocation for is 3 calendar months.

Cancellation of contract:

Within your first campaign you can cancel your agreement with immediate effect via email. This can only be done after you have received your stat reports outlining the performance within that month. After your first campaign a notice period of thirty days is required to cancel your Facebook Marketing, again by email.

Cancellation by email must be directed

info@websiteexperts.uk

You can call the customer support team to discuss the account, however all notifications to cancel will only be accepted via email.

Complaints:

Occasionally it is possible that you may have a complaint in which you would like us to address. Then to ensure we can offer the most efficient service to all of our customers, we require that it is put in writing to us at the address at the top of these terms of service.

Please Note:

All ‘DONOTREPLY’ Email accounts are not monitored so we strongly advise NOT to use this for email correspondence as we can’t guarantee a response.

Kind regards
Website Experts / Advertising Experts

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